Making IT Simple and Stress Free for your Business
When you mention the words ‘IT company’ to people they often link it to IT Support, fixing an IT issue, being reactive when things go wrong.
When your staff need IT Support they are blocked from completing their work. As a business if you are constantly requiring IT support then something is not right. The current solution is hindering you rather then enabling you.
18iT can provide managed IT support if needed, or we can work in partnership with your current business IT support provider to manage changes in your business. We act as co-ordinators and facilitators to your business making sure new solutions or processes slot into place smoothly.
Why Choose 18iT
We Are There When You Need Us
Focused on You
We Support You Wherever You Are
Get IT Support for your Business Today
Our Results Speak for Themselves
Paul was part of a larger team that was employed to manage a solution for the IT environment. I was continually impressed with Paul’s organisation and felt that if I had any issues I could directly go to Paul and know that he would get the desired results delivered in a timely fashion.
There is no dead zone anymore, anywhere in the house. Paul has the perfect solutions for anyone struggling with the internet given all the working from home that we now have to do. I spent hours with the ISP trying to work out why my network was so bad but nothing was resolved. In matter of hours Paul worked out all my connected devices, their locations and worked out a plan and wihing a few days installed everything.
Paul has been a great support for many businesses during the pandemic. I can highly recommend him if you are looking for outsourced IT support. He is reliable, has many options to suit your business’ needs.
I told Paul that I was struggling with some of the video calls I was taking and that I had some dead spots in the house, even though I had a strong signal from my router. Once again Paul came up with a fantastic solution and I’ve not had a call dropout since. This is in spite of sometimes having three kids doing online home learning at the same time! Not only have I found Paul’s advice to be second-to-none but so have the various contacts I’ve referred him to. I wouldn’t hesitate to recommend 18iT to fellow business owners, their advice and solutions are fantastic.
With my bounce back loan burning a hole in my pocket I approached Paul about helping me purchase a new macbook Pro.
My old one was struggling, particularly under the weight of the huge animated files I was working with! Paul asked what kit I had and what I was looking for it to do. He had a look at the available options and used his expertise to recommend a great solution and helped setup the machine ready for me to use.
I was struggling to get the best from my internet connection to facilitate professional online meetings with my clients. I contacted Paul to see if he could help and immediately, he had some ideas of what would be best to try. I explained to Paul what my budget was, and he ordered the hardware that he believed would be the best solution for me. After the new hardware was installed, I immediately noticed a significant improvement with the internet distribution around my home. I thoroughly recommend 18it as their knowledge and implementation are first class and really helped me move forward with my business at a difficult time. I would have no hesitation in recommending 18iT to any of my friends or business associates.