Let Our Results Speak for Themselves
Paul has been extremely helpful in giving his time and expertise to benefit The Harvey Hext Trust. He has helped to set up a more efficient and secure system and has been very patient giving up his time to install and explain the software, whilst sourcing the system at a greatly reduced registered charity price. He has gone above and beyond to help source other services whilst being very patient and always on hand to help with any issues that may arise. Thanks so much for your ongoing support Paul.
Paul was part of a larger team that was employed to manage a solution for the IT environment. I was continually impressed with Paul’s organisation and felt that if I had any issues I could directly go to Paul and know that he would get the desired results delivered in a timely fashion.
I’ve been working with Paul since 2015 designing and delivering IT solutions. Paul is a good IT architect and a well organised project manager and team leader. In addition to his solid professional skills he’s a nice fellow always demonstrating a very positive attitude.
Reliable – Precise – Excellent consideration of customer needs.
There is no dead zone anymore, anywhere in the house. Paul has the perfect solutions for anyone struggling with the internet given all the working from home that we now have to do. I spent hours with the ISP trying to work out why my network was so bad but nothing was resolved. In matter of hours Paul worked out all my connected devices, their locations and worked out a plan and wihing a few days installed everything.
Paul has been a great support for many businesses during the pandemic. I can highly recommend him if you are looking for outsourced IT support. He is reliable, has many options to suit your business’ needs.
Paul helped me out of a very sticky spot with a hard drive that decided not to play ball. His advice was quick, easy to implement, and the after care has been great. We recovered all the data! He really has taken the time to understand my business, how I work, and what my needs are before suggesting a longer term solution for my data storage.
I told Paul that I was struggling with some of the video calls I was taking and that I had some dead spots in the house, even though I had a strong signal from my router. Once again Paul came up with a fantastic solution and I’ve not had a call dropout since. This is in spite of sometimes having three kids doing online home learning at the same time! Not only have I found Paul’s advice to be second-to-none but so have the various contacts I’ve referred him to. I wouldn’t hesitate to recommend 18iT to fellow business owners, their advice and solutions are fantastic.
With my bounce back loan burning a hole in my pocket I approached Paul about helping me purchase a new macbook Pro.
My old one was struggling, particularly under the weight of the huge animated files I was working with! Paul asked what kit I had and what I was looking for it to do. He had a look at the available options and used his expertise to recommend a great solution and helped setup the machine ready for me to use.